If your campaigns show as “Disconnected,” it means QuantumOutbound no longer has access to your LinkedIn account. When this happens, no outreach or activities will run until you reconnect.
1. Why You Were Disconnected
The most common reasons are:
- Expired cookie session - LinkedIn periodically ends sessions for security.
- Logged out of LinkedIn - Signing out of LinkedIn also ends the QuantumOutbound session.
2. How to Reconnect
- Go to your Campaigns page. You will see campaigns marked as Disconnected.
- Click on any disconnected campaign.
- Make sure you’re logged into both LinkedIn and QuantumOutbound in the same browser where the QuantumOutbound browser extension is installed.
- Click Save to refresh your session.
👉 You should see the message “Your LinkedIn account has been updated successfully.”
3. What Happens Next
- Within about a minute, your account will reconnect.
- Campaigns will resume automatically.
- Activities will be sent normally again.
Key Takeaways
- Stay logged into LinkedIn in your browser to avoid disconnects.
- If disconnected, simply log into LinkedIn and refresh your session inside QuantumOutbound.
- Once reconnected, all campaigns and activities continue without data loss.
✅ A quick reconnect ensures your outreach continues smoothly.
Also, you can check here if you want to learn more about why your campaign is not running.
Happy Prospecting!